How to become a Baker Scholar

George Fisher Baker (1840-1931), the first major benefactor of Harvard Business School and namesake of the Baker Scholars

George Fisher Baker (1840-1931), the first major benefactor of Harvard Business School and namesake of the Baker Scholars

Case method classes in business school are unlike any other academic environment one will encounter. They require diligent preparation, excellent communication skills, and the ability to quickly analyze an evolving business problem in front of your peers. Class participation at many case method schools account for half of one’s grade. That’s the situation at Harvard Business School, where even though there is an official policy of grade non-disclosure, there is stiff competition for top marks.

At the conclusion of each course, students are assigned one of four grades designated as Category I, II, III, and IV.

Category I - given to the top 15-25% of students

Category II - given to the next 65-75% in a section. The actual number of Category II grades is subject to the number of Category I grades assigned.

Category III - given to the lowest-performing 10% of students in an elective curriculum course section.

Category IV - seldom assigned; designates failure of achievement and/or commitment and, therefore, failure to meet minimum standards of the course. If Category IV is used in a course, the combined number of students who receive Categories III and IV must equal the lowest 10% of the elective course section.

Those whose accumulation of “Net Category I” grades (i.e. the sum of their “I”s minus the sum of their “III”s and "IV"s) puts them in the top 5% of their class (over both years) earn the distinction of “Baker Scholar,” an honor named in memory of George F. Baker the "Dean of American Banking" who literally built HBS. Those who receive 5 or more “IIIs” face suspension from the program pending a review by the academic board (something called “hitting the screen”).

What steps can you take to make Baker Scholar and avoid hitting the screen?

1. Invest in your team.

Case method schools often assign students to discussion groups to analyze the case before the class. See our article on how to get the most of your Discussion Group here. These people are not there to merely suck up an hour of time you might otherwise spend sleeping – they are there to make you look good by challenging your understanding, assumptions, and analysis private before your classmates will attack them in public. This really only works if you foster trust, cooperation, and reciprocity among your discussion group, so before you get to work, get to know them first and foster the comradery you would want in a high-performing team.

2. Work smarter with “Case Captains”.

Read our article on that system here. Until you get really good at preparing cases they take 2-3 hours each to read, analyze, and write-up. That means that you’ll need to prepare 6-9 hours in advance of a three-case, easily sucking up any time that you might otherwise spend on other productive activities such as networking and recruiting. By using Case Captains, you can free up time on nights when you’re not on duty to attend social events to keep you sane, and recruiting events to keep you employed. Plus, if something happens and you’re not able to read the case, the Case Captain system throws you a lifeline to see participate in class.

3. Enlist a feedback buddy.

It’s really hard to be on the dance floor and to visualize yourself from the balcony at the same time. Likewise, it’s very difficult to accurately assess how you come across with your comments in class and what you need to improve. That’s why you should enlist a feedback buddy to keep special notes on the things you say. Things to have them look for include (1) the logical flow of your comment (was it easy to follow?), (2) your volume (could you be heard?), (3) its relevancy (did it fit in with the flow of the conversation or did it take the class on a tangent?), (4) the reaction of the professor and the class (positive or negative?), (5) any public speaking ticks to correct (you’re practicing a skill when you speak in public, practice it correctly!)

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4. Keep a comment log.

Related to the above. Note on a I-III scale how well you think you did with your comment. This will give you a sense of how well you think you should be doing going into mid-term feedback and will help you understand where you need to invest your time to improve your grades. Noting when you speak in class will also tell you when you are due for a comment. When you’re overdue (i.e. it’s been more than three classes since your last one) you might want to start expecting a cold call. Having air-tight analysis pre-prepared in such a situation will make you look like a rockstar, but you’ll probably only be able to do that when you know the cold call is coming!

5. No case-facts or chip-shots

Every comment you make in class is graded. Each one is assigned a potential maximum value based on its level of difficulty (think of the way gymnastics and diving are scored by “degree of difficulty” in the Olympics). Questions where the answer is a case fact are by their nature incredibly easy. The best you can score by answering such a "chip-shot" flawlessly is a low “II.” If you mess it up, you’re in for a low “III”. Professors specifically ask these questions for students who are extremely nervous or under-prepared so that they can get their participation grade and get back out of the conversation. If you’re hoping to do anything more than not fail out of the school, you should avoid these questions at all costs.

6. Don’t speak in the first 30 minutes of class.

Related to the above. This is where all the case-fact questions are asked. The questions with a level of difficulty in the “I” range come usually at the two-thirds or three-quarters mark.

7. Quantity has a quality.

Every professor will say that the quality of your comments matter more than the quantity. However, after a certain point, quantity achieves a quality all its own. This happens for a couple reasons. First, faculty work to balance the airtime between students, so if you’re always speaking, the professor won’t want to waste a (dreaded) cold call, when they can use that to instead draw quieter students into the conversation. Second, and related, if you know that you won’t be cold called, you won’t have to play defense by answering chip-shots and case-fact questions. This gives you the freedom to only raise your hand to speak when you have a truly great comment. Last, while faculty say that quality is much more important than quantity, quantity is much easier to measure and consequently has greater weight for grading purposes.

8. Dig past the obvious answer

Most cases are meant to teach an incremental topic or framework. You know that the finance class on using comparable companies to calculate the WACC will involve calculations of comparable companies’ Beta. Don’t be content just calculating the other Betas; chances are all of the other smart kids calculated it too. Instead, ask one question deeper. Something like, are these even the right comparables? What do their Betas tell me about the strength of their firms? What does this WACC tell me I should invest in?  

9. Make one point and make it well.

Comments with one thesis are easier to execute and easier for the class to follow. Complex comments referencing five points made over the past 30 minutes disrupt the flow and won’t be appreciated.

10. Erect signposts.

"Signposting" is the act of providing meta-structure to your comment in order to aid in its understanding. Example, “I disagree that the CEO should fire her CFO for three reasons. The first reason is that…”. This will help the class understand the journey that your comment is going to take them on, as well as then they can expect it to be over.

11. Let overripe comments go

Every comment has a moment in the case conversation. When the moment for your comment comes and goes, let it pass. Saying it anyway will disrupt the flow of the conversation and make it look like you were not listening to your classmates (i.e. being disrespectful). There is nothing more self-denying and zen than sitting on a comment you were sure would score a home run after your team has taken the field again.

12. Visit office hours.

Professors are people too and they appreciate getting to know you outside of class. Making one or two appearances shows your interest in their subject, and can provide great opportunities to ask questions that you never got to in class. Plus, professors can be valuable assets after graduation and visiting with them can really boost your professional network.

See related articles:

How to improve classroom comments with a Feedback Buddy

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Case-based MBA programs are all about the comments you make in class. Those comments make up a huge part of your grade and set the first impressions that your classmates will have of you. That’s why it is so important to (1) understand how you come across when you make your comments and (2) use that information to improve. I suppose you could accomplish that by filming yourself on your smartphone, though that would likely break any rules your school has about using electronic devices in class. A much easier solution is to enlist what is called a “Feedback Buddy” to to help evaluate your comments.

What Feedback Buddies Do

It’s really hard to be on the dance floor and to visualize yourself from the balcony at the same time. Likewise, it’s very difficult to accurately assess how you come across with your comments in class and what you need to improve. That’s why you should enlist a feedback busy to keep special notes on the things you say. The specific things that you might want them to note when you speak are:

(1)  The logical flow of your comment (was it easy to follow?)

(2)  Your volume (could you be heard?)

(3)  Your comment’s relevancy (did it fit in with the flow of the conversation or did it take the class on a tangent)

(4)  the reaction of the professor and the class (positive or negative?)

(5)  Any public speaking ticks to correct (you’re practicing a skill when you speak in public, practice it correctly!)

Who should you choose?

An ideal feedback buddy would sit on the other side of the classroom from you so that they can see you clearly when you make your comment and ensure that your voice carries across the room. Choosing a feedback buddy is also a great way to get to know someone better so think about picking someone you might not otherwise socialize with, or someone who had a pre-MBA career you’d like to learn more about.

If there is exceptional demand for Feedback Buddies in your section, don’t be afraid to form networks that you can use to get insights from many different people.

How should you give and receive feedback?

After your choose your buddy, keep a comment log for them on a separate piece of paper, noting the details mentioned above. You’ll want it to be something easy to take from class to class that you could just hand them if need be. Make sure to set initial expectations that you want real, honest feedback, not nice words to make you feel good. Then meet every 2-3 days (perhaps between classes), or whenever you have ~5 comments to debrief with the other person.

You’ll likely want to meet more frequently earlier in the first year when you are still learning how to play the comment “game” and want to iterate more rapidly.

Case Captains: the key to working smarter in discussion group

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Until you get really good at preparing cases, each one takes 2-3 hours to read, analyze, and write-up. That means that you’ll need to prepare 6-9 hours in advance of a typical three-case-day.

A few people each year come to business school purely for the academic experience and gleefully invest this time in their classes. However most people don’t, and the thought of academic demands taking away all the time that someone might otherwise spend on productive activities such as networking and recruiting might make them reconsider going to business school.

So how do you fix this problem? Two words: Case Captains. Here’s how it works.

1. Divide work, assign responsibility.

On Friday, have your discussion group assign each case coming up in the next week to a different member. That person will serve as the “case captain” for that class on that day. Your discussion group can choose to rotate the assignment for each class, assign cases to members who have prior work experience that is relevant to the topic of that case, or even allow members who want to grow in certain areas (e.g. accounting and finance) to take the lead on those. Just make sure that every case has one person assigned to be in charge of it.

2. Write-up and read-ahead

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While the expectation is that everyone will still read the case and come to discussion group prepared to discuss it, the case captain will conduct special analysis on it. The case captain will send out a “read-ahead” quickly summarizing the case and their key findings ahead of the conversation. If there is an excel model, they will send that out too, taking special precaution to do a thorough job on it and to format it in a way that will be easily legible to others.

3. Captain the ship

On the day of the case, the Case Captain will lead that conversation in discussion group and answer as many questions as they can. Of course, other members of discussion group will come with their own analyses, which may challenge that of the Case Captain, but at least one person will take responsibility to become an expert in that subject.

The Benefits

Case Captains give you peace-of-mind to take advantage of all the important extracurricular offerings of business school without having to sacrifice sleep or exercise to do your school work. On nights when you’re not the case captain, you can go out safe in the knowledge that you will have a lifeline if the case turns out to be especially hard to crack. The Case Captain system is also flexible; if you know you’re going to spend a night out later in the week at a recruiting event, you can move around your Case Captaining responsibilities so that you’re not on-duty the morning after. Lastly, the Cast Captain system is fairer. In some discussion groups, one or two people might otherwise take the lead for analyzing every case. With this system, the duty is spread out and the problem of free riders is fixed.

How to read and prepare an HBS-style MBA Case

HBS is among the most prolific producers of Business School case studies

HBS is among the most prolific producers of Business School case studies

MBA classrooms all over the world use cases to teach. Each case tells the story of a business problem from the point-of-view of a “case protagonist.” Cases ground a future conversation about what the protagonist should do, and the goal of that conversation is to arrive at some insight that students can use when facing similar business challenges in the future.

While many business schools write cases for use in their classrooms as well as others, all cases generally follow the same format: a page setting up the situation, followed by some pages of background historical information, a longer narrative of the problem, the decision to be made, and concluding with numerous pages of data and exhibits. The cases are short, but are meant to be comprehensive for the following case conversation. This makes the case conversation more realistic as business leaders often have to lead their firms through uncertainty and with limited information.

Sounds simple, right?

In fact, it’s deceptively simple. Cases end up being remarkably dense, making them much harder and slower to read than a Wall Street Journal article. Their stories open up a million doors, making it difficult to tell where the case conversation might actually go. Their data can be analyzed in a million different ways, each taking up valuable time that could be spent preparing for other classes or recruiting interviews. So how can you work smarter and prepare the case properly?

1. Know where the case fits into the curriculum

The first case in a class is a special introductory case meant to include and highlight all of the topics you’ll cover over the course. The last case is a capstone summarizing all of the concepts previously covered. Usually one or both of the two were previously used as the basis for a final exam. All the other cases in the sequence (except those meant to accommodate the personal schedules of visiting case protagonists) are meant to illustrate an incremental concept within a module. Look at the syllabus for clues as to what those concepts might be so that you can run the analysis before class. Examples might include calculating the appropriate WACC in finance or analyzing the 4 P’s in marketing.

2. Before you start reading, set a timer

Parkinson's Law states that work will expand to consume all the resources available to it. The same goes for cases. There is always another analysis to run; always more investopedia articles to read. Rather than allow the case to eat up your schedule, set a timer and “time box” your analysis. When the timer goes off, stop working on that case and move onto the next one.

Shoot to get your reading and analysis down to an hour or less per case by the end of first year. At the start, you’ll probably need to give yourself something closer to 90-120 minutes.

3. Get your bearings

Before you read the case cover to cover, skim it to get your bearings. First, read the entire first page, then the first line of each paragraph, and then all of the exhibits to orient yourself. Understand that cases are each meant to stand alone as a document, and so they include a lot of extra detail that anyone with Google can just look up for themselves. By skimming you can avoid the red herrings and focus on the details that matter. Ask: what is the decision that has to be made? What are the immediate causes of the central problem? And who are the stakeholders?

4. Skip historical background section

This is usually on pages 2-4. You can read it if you're personally interested, but it is almost never relevant.

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5. Develop a note taking system.

I’m a fan of 4-color pens. Here is my system: black is for all primary notes; blue is for organizing primary notes, taking secondary notes, and making revisions; red is for all names and contact information; green is for all to-dos and follow-ups.

As I read a case, I box all stakeholders and circle all numbers in red. I take notes to answer discussion questions in black. I note all questions I want to look-up or ask my discussion group in green. I save blue to write a summary of the case discussion and the major takeaways at the top of the first page of the case when there is only 5-10 min left in class.

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6. Apply any frameworks you have been given

Frameworks that get introduced in one class tend to make repeat appearances in the following classes. Most first-year classes spend the first half of each session drawing out these frameworks on the blackboard and then filling them in, fact by fact. If you’re just looking to make a quick "chip shot" comment in class, offering a piece of analysis to fill these frameworks can be a great way to do that. To calm your nerves and give yourself a lifeline in case of a cold call, fill in the full framework in advance so you won’t be caught off guard in the moment. If you’re gunning for a good grade and a next-level comment, don’t use the frameworks to answer "case fact questions" – instead use them to see further faster. Use them to see what the analytical conclusion will be and then be ready to make sense of it once it is revealed.

For example, in marketing class I just took the summary slides that the professor showed us with the frameworks on them, deleted the text, printed them out, and took notes on that sheet. Because I did that, I would often understand earlier than my peers which channels were most profitable for a company to use, which price points to target, or which product lines to discontinue.

7. Only conduct hypothesis-based analysis

Even a short case has too much data to run all the numbers. Plus “boiling the ocean” is not how business leaders make decisions anyway. Instead develop 1-2 theories as to why the the business is facing the problem that it is and then run the numbers to see if you’re right. Or, if you think you know what the key takeaway from the case will be -- such as calculating beta for comparable financial analysis (see #1 in this list) -- run just that analysis.

8. Ask if you have any relevant experience worth sharing

Those comments tend to be memorable, bring the section closer together, and yield better grades.

9. Limit your notes to 1-2 pages, print single sided

They’ll need to be short enough to reference in the heat of the moment. You won’t want to be flipping pages back and forth either.

10. Remember that preparation does not end when class starts

Keep taking notes as the class goes on, either in a notebook or in the case. I print out my case notes in black and take notes by hand in blue. By taking notes, I can often anticipate where the class is going to go and cut it off at the pass with a great comment.

11. When there are 5 minutes left, begin taking summary notes

In blue, if you're using my method. See #5 in this list. That way you won't forget the lesson, either for the final exam or for use beyond.

12. Evaluate yourself

Ask how well you did at (1) finding the “big question” of the case, (2) identifying the key data, (3) analyzing that data correctly, (4) using that data to arrive at the right decision, and (5) communicating that decision logically and persuasively in class.

Advice for HBS from the graduating class

The HBS experience is brought to a close at the end of the second year with an event called “Bridges.” Students return to their original classroom to the seat where they sat on the first day, to reconvene as a section and reflect on the journey they all have just completed. The time leading up to bridges also affords second-year “ECs” to pass along wisdom to rising first-year “RCs.” Here is a collection of some of the best advice we came across:

Ditch imposter syndrome – many people at Harvard suffer from imposter syndrome; they worry that they were admissions mistakes. The truth is that life is too short for such self-doubt and that no one really “deserves” the benefits of the program. Instead of worrying about cosmic fairness in your admission, focus instead of living your life so that you are worthy of the gifts you are give.

Whiteboard your priorities – The currents at HBS are strong. Career events are geared to push you towards consulting and investment banking, the social hierarchy pushes you to rack up large bills drinking and traveling, and the curriculum implicitly pushes you to value higher paying jobs. If you don’t set your heading before you embark on your HBS journey, they will take you out to sea. To keep yourself on track, purchase a white board and stick somewhere in your apartment where you will see it every day. On the whiteboard, write down your 1-3 priorities for the coming year. As you consider whether to attend a lecture, social event, or weekend trip, check the opportunity against your criteria. If it doesn’t match, then decline with confidence.

Timebox your activities – If you plan on spending one hour on a case, pull out a stop watch and set it for 60 minutes. When it goes off, wherever you are in your reading or analysis, stop! There is always more work to do, more things to read. If you don’t put open-ended tasks into boxes they will eat up all the time you’re saving for other valuable activities.

Don’t put anything off – Your calendar next week may look more open now but it will become just as busy as your calendar this week. If you can avoid it, don’t push that coffee chat or phone call into the deceptively open future in order to buy time now. If it’s not worth doing now, instead ask if it is ever worth doing at all.

Roll over your IRA into a Roth – this is perhaps the most valuable advice you will get while you’re in graduate school!

Embrace unlearning – we all come with prejudices and misconceptions. Lean into experiences where you find your view challenged and when you find that they are wrong, change them!

Remember: companies exist for more than “shareholder value” – It's fashionable to advance Milton Friedman’s “property view” of corporations: that they exist solely for the enrichment of the owners, and that management should prioritize that objective above all others. Some of your classmates will believe that this opinion is accepted fact. This is not true! While management has a duty to maximize shareholder value in the event of a sale (in which case no “long term” interest can credibly exist), they have broad legal berth to exercise their own judgement in determining and attaining the objectives of a company. Furthermore, investors agree. On average, holding times for stocks are about two years, and the price tracks to earnings over 10 years, evidencing compelling market long-termism. In fact, if you analyze earning calls, short-term concerns are almost always brought up by the management, not the investors. Don’t let this myth perpetuate in class... or in the boardroom!

Hack your calendar in Year 2 – While you don’t get to choose any of your classes in Year 1, you have total flexibility in Year 2. The administration will say that it is not possible to get all your classes on either Monday/Tuesday (“X” Days) or Thursday/Friday (“Y” Days”) in the second year, but it is! Just look for International Field Courses between terms and Independent Projects.

Don’t let Harvard define you – You are so many more things. Harvard should just let you become more potent expressions of them. Plus, it’s always refreshing to read a speaker’s biography where HBS is mentioned only in passing at the very end.

Is the Case Method right for me?

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Business schools can be separated academically into two separate categories: majority case-method programs and non-case-method programs. In the former category are schools like Darden, INSEAD, Berkeley Haas, UNC Kenan-Flagler and, of course, Harvard Business School, which pioneered the case method of MBA instruction by borrowing the Socratic dialogues used to teach at Harvard Law School. Schools that are non-majority-case-method incorporate more traditional lectures, team-based projects, and experiential learning, in addition to case-method classes. The average MBA program teaches 30% of its classes in the case method.

Case method courses are very different than traditional lecture-based classes. To prepare for a case method class, students are given a bound document (a “case”) presenting a roughly 10-page overview of a business problem faced by a team, firm, or industry followed by a series of quantitative and qualitative exhibits that an MBA might need to analyze the problem and find a solution. The goal of the case is to simulate as accurately as possible what it would feel like for the student to experience the business problem themselves, by placing the student in the role of the “case protagonist” from whose vantage point the story is told. The day of the class discussion, students normally meet with discussion groups to go over the study questions and try to anticipate where they believe the case conversation will go.

The actual class is a real pressure-cooker. The professor usually leads off by “cold-calling” (i.e. involuntarily selecting without prior warning) one student, often one specifically chosen for their relevant prior professional experience, and grilling them on what they would do in that situation. Other students are brought in to reveal different facts, challenge different perspectives, offer analysis, and argue out the correct course of action. Students need to be ready at a moment’s notice to agree or disagree with the other voices, forcing everyone sit on their edge of their seats, paying close attention.

Sometimes professors will reveal incremental data on what intermediate steps the actual case protagonist took and what results they achieved. The professor will then ask individuals whether this new information changes their perspectives and how.

Very often the case protagonist him or herself will sit in on the class (they find the conversations useful too!) and use the last part of the session to describe what happened, respond to individual students, and take questions. The result is a thrilling class experience where students develop intuition for handling emerging business problems, practice communicating their ideas articulately, and get comfortable leading through uncertainty.

The question is, is a case method program right for you?

Test Yourself

Below I’ve posed a dozen statements. If you disagree with the statement, give yourself 1 point, if you’re neutral 2 points, and if you agree 3 points. At the end, tally your score.

  1. I want to develop my public speaking skills
  2. I think reasonably quickly on my feet
  3. I want to be a general manager or CEO one day
  4. I am confident that I can teach myself finance out of a text book
  5. I have a “big personality”
  6. I prefer short stories to long technical readings
  7. I came to business school to learn
  8. I want to really get to know my peers
  9. I think diverse perspectives lead to better answers
  10. I not that excited to hear about faculty research
  11. The best way to learn something is to do it
  12. I want my peers to take class seriously

12-18 Points: Avoid the case method. Apply to schools that are majority lecture based like Carnegie Mellon Tepper, USC Marshall, UCLA Anderson, Vanderbilt Owen, Michigan Ross, and Oxford Said.

19-23 Points: Choose a program with a mix of teaching styles, including team and experiential-based learning. Examples for this category include Northwestern Kellogg, MIT Sloan, Duke Fuqua, Georgia Tech, SMU Cox, NYU Stern, and Georgetown McDonough. If you're still curious about case method classes, you consider trying out HBX CORe, which does a decent job at simulating the section experience.

24-30 Points: Apply to programs with a moderate mix (but not a majority) of case-method classes. Examples include Dartmouth Tuck, Stanford GSB, Columbia Business School, UPenn Wharton, and Yale SOM. If you're worried about case-method classes, you can dip your toe into subjects like leadership, ethics, and marketing, where the case method is easier to grasp, while sticking to traditional methods for learning finance and accounting.  

30+ Points: Definitely apply to majority-case-method program. These include schools like HBS, UVA Darden, INSEAD, Berkeley Haas, IESE, University of Western Ontario Ivey, and UNC Kenan-Flagler. Here is where you will really thrive.