The Eisenhower Matrix: A Five-Star General’s Application Strategy

Want to apply to business school like a master strategist? How about like a five-star general?

General of the Army Dwight D. Eisenhower, 34th President of the United States, led the allies to victory in World War II not necessarily through the innovative tactics of Omar Bradley nor the personal ferocity of George Patton, but rather through superior planning. By staying focused on the most important tasks on his plate, keeping track of other tasks on the back burner, and removing unnecessary distractions, he developed what we know today as the Eisenhower Matrix.

On one axis, the question is asked whether a task is important – as in "how essential is this task to mission victory?" On the other axis, the question is asked if the task is urgent – "is this task time sensitive and does it have a deadline coming up soon?" Tasks are arrayed on this matrix according to the answers to these two questions.

Eisenhower would start with tasks in the top left box and accomplish them immediately. His goal was always to keep his top left box as clear as possible. He would then move to the bottom left box and quickly delegate those tasks to his subordinates. These were tasks that needed to be done, just not necessarily by the General. His key contribution here is picking the right person to accomplish the task, and following up to make sure it is completed. He then moved onto the top right box and decided when in his schedule he would get to these important, non-urgent tasks. If he didn’t plan them correctly, these tasks could quickly become urgent and fill up his “Do” box. Finally, if any tasks fell into the bottom right, he would simply cut them out of his calendar completely. His time was simply too important to be spent on things that did not add value.

We recommend building two Eisenhower Matrices during your application process. The first is for your GMAT study regimen. While your GMAT score is just a single data point in the over-all application, it is a necessary component and in part determines the strata of schools where your application will be competitive.

The second is for your MBA application process itself. Applying for your MBA is a marathon, and if you don’t sequence your priorities correctly it is highly likely that you will not sequence your work correctly. For example, filling out your application forms and asking for letters of recommendation before developing a narrative almost guarantees that whatever you produce will lack the thematic clarity and focus of a good application. It’s the equivalent of filming a movie without first writing the script. Another pitfall is to do the same before you decide whether to hire an admissions consultant and which one. Starting on applications before finalizing both decisions can lead to a lot of wasted effort before the consultant can find and fix the flaws in your story, and refocus you on higher-value parts of the story.

What Military Vets bring to the MBA classroom

The former Director of Admissions at Harvard Business School Dee Leopold would famously tell interviewees that admitting a class of MBA students is similar to building a salad. Each student is meant to add a certain flavor to the overall mix. For investment bankers, it is economic intuition and modeling skills for the finance classes. For consultants, it is the marketing and strategy frameworks for those classes. But what is the flavor that we military veterans are meant to add?

As military veterans seek to achieve the benefits of an elite business school – higher paying jobs, vibrant personal networks, a world-class education – this is an important question to ask. Schools like Harvard Business School, Stanford GSB, Chicago Booth, and Wharton, look for students who will bring voice to certain perspectives in the classroom. When you write your essay, it is important to convey a narrative that gives the admissions committee confidence in your ability to play the role that they have envisioned for you. So what do they look for in vets?

Leadership Experience

Unlike your peers, who at most have indirectly supervised a couple other consultants on a client site, military veterans have an incredible wealth of leadership experiences. Veterans lead many times more people, in diverse organizations, in some of the highest-stress environments in the world. As you write your application, your resume should shout your leadership experience from the rooftops.

Socio-Economic Diversity

Many students at elite schools like Harvard Business School, Stanford Graduate School of Business, Chicago Booth, and Wharton come from elite private universities and have generally spent their entire working careers working with those who have done the same. Very few will interact at length with anyone who has not gone to college. In contrast, the military is an incredible melting pot of class. Officers from Dartmouth, UVA, and Notre Dame work side by side with those who dream of completing a degree online from Central Texas University, University of Phoenix, or University of Maryland University College. This experience often gives Veterans higher Emotional Quotients and the “common touch” needed to interact with people who are very different from themselves. That’s a valuable part of diversity that would likely be nowhere else in evidence at prestigious MBA campuses.

Large-Organization Outlook

 Start-ups are “in”, but the fact of the matter is that it is always easier to go from a big company to a smaller one. Ex-military service members excel at big companies like Exxon, General Electric, and Eli Lilly, because they how to navigate large organizations. After all, with 3.1 million service members, there is no bigger American employer than the US Military. The ability to navigate complex power dynamics, advance causes through bureaucracies, and motivate subordinates are all topics that will be central to your MBA leadership classes, giving Vets a lot to contribute in them. 

International Exposure

One of the key issues students grapple with in business school is how to lead global teams that cross different time zones, work styles, functions, and cultures. While pretty much everyone in business school has traveled to other countries, few have substantial work experience in more than one country. Here again, military members often have an advantage, and can speak to the practical complexities that come with such work.

Geopolitical Perspective

When it comes to classes that involve government or foreign policy, often the rest of the class will instinctively turn to hear the perspectives of its Veterans. In addition to having the credibility that comes from wearing the uniform of your country, military leaders are trained early to have a global perspective – to look for geopolitical crises may arise and train to meet those challenges. Many other classmates on the other hand have spent little time thinking about issues outside their teams, firms, or industries.

How military service prepared me for my MBA

Military members are said to have an advantage in the MBA application process, given how valuable their leadership experience, international exposure, and communications skills are to business education. Some studies estimate that the acceptance rate for military vets is about double that of non-veterans in top MBA programs.

In spite of this however, military members are severely under-indexed in the MBA classroom. Just look at my alma mater, Harvard Business School. More than 180 students in the previous two classes have worked for McKinsey & Company, which boasts 11,000 employees worldwide. The United States Military is more than 10,000% larger, with over 1.3 million active duty personnel, and yet there are about 55% fewer U.S. Veterans than McKinsey Consultants – only about 80 school-wide.

Military Veterans enrich the MBA experience for others, and get a ton of value out of it themselves. Do why don’t more apply?

Some Vets may be reluctant to apply because they feel ill-suited for the rarefied air of an elite MBA classroom. Military service is, after all, a lot more rough and dirty than the office lives of entrepreneurs, financiers, and consultants. Others may feel that they are unprepared for the academic rigors. However, I felt that my military service was excellent preparation for my MBA. In the spirit of this Independence Day, I’d like share some lessons all MBAs can learn from military service.

Integrity beyond reproach

One of my first memories of Officer Candidate School was our Senior Chief brutally punishing the class for failing to immediately fess up to a rule infraction. I remember his strained, veiny neck bellowing that our reputations were everything, and that as officers we would need to exemplify “integrity beyond reproach.”

To get the autonomy necessary to accomplish my mission, I needed my commander to have complete confidence in me to execute, whatever the hardships to be endured. To get my troops to follow my orders, I needed them to trust that my instructions were critical to the mission and already accounted for their well-being.

At business school, I also found myself under the microscope. As an MBA, every day you are interacting closely with the future business leaders of the world, each of whom is going to carry an impression of you based on what they see in and around the classroom. In this environment, you need to carry yourself with the highest integrity, from your academic coursework, to attributing ideas to their originators in discussion group, to prompt and complete Venmo payments after a group dinner. Military officers are used to doing the right thing whether someone is looking for not, which is good because in business school everyone will be.

Quantity has a quality

Sure some militaries have low-quality outdated missiles, but if they launch enough of them at a fighter jet or aircraft carrier, you will quickly realize how quantity has a quality all its own.

The same goes for a lot of business school. A single noisy dorm-room party might not yield the kind of high quality interactions you'd like, but if you’re the kind of person who always shows up, you’ll likely be invited to the more intimate gatherings. An individual networking event may not land you a job, but if you go to every single one hosted by a particular company, it will speak volumes to them about your commitment. Professors look for quality comments, but if you are always ready to jump in, they will appreciate your mental acuity and you will likely be able to ward off any cold-calls on days when you are not as prepared.

Bias for Action

MBA students are notoriously flakey. We talk a big game about organizing a trek or meeting up with an old colleague for brunch, but the fact of the matter is that our time is always double-booked and we’re forced to turn down fun events constantly. Vets are able to overcome these challenges because they are trained to have a bias for action. If someone asks to get brunch, they will know to put a few dates on the calendar to ensure that it happens. If there is a group project to do, Vets know to plan out the meetings, show up on time, and keep the group on track, even if it means leaning on others a little bit to ensure that their work gets done.

Think fast and adapt

Most of the time when I prepare a case before class, I’ll be struck by one or two comments that I think might change the trajectory of the case discussion. Then in class the perfect time for me to share my comment will come and pass before I can get into the conversation. These moments happen to every business school student, but I find that Veterans are better about letting them go, thinking fast, and adapting. Sticking with your original plan and shoehorning that comment into the discussion when called upon later would have disrupted the flow of the conversation and earned you a bad grade as well. Service members are trained to understand that no good plan survives first contact with the enemy, and are ready to adjust accordingly.